Director, IT Infrastructure & Security Officer

Job Description

This is a full-time, on-site leadership opportunity with a public sector IT organization in Los Angeles, California. They’re seeking a Director, IT Infrastructure & Security Officer to oversee enterprise infrastructure, information security, end-user computing, and service desk operations. Reporting directly to the Chief Information Officer, this role ensures the reliability, scalability, and security of mission-critical systems, including public safety communications.

This position is ideal for a seasoned IT leader who thrives in strategic planning, hands-on management, and cross-functional collaboration. The organization is modernizing its IT landscape and investing in security, infrastructure, and broadband initiatives—making this a high-impact role with visibility across senior leadership.

Required Skills & Experience

• Bachelor’s degree in Computer Science, Information Systems, Engineering, Business/Public Administration, or related field
  

• 8+ years of progressively responsible IT infrastructure experience (data storage, servers, networks, virtualization, cloud, security)
  

• 2+ years of supervisory experience managing IT staff
  

• Strong knowledge of information security principles, risk management, incident response, and compliance standards (ISO 27001, NIST, GDPR, etc.)
  

• Demonstrated success in IT operations, budgeting, and vendor management
  

Desired Skills & Experience

• Certifications: ITIL, CCNA/CCNP, MCSE, CISSP, CISM, or CISA
  

• Experience managing service desk and end-user computing teams
  

• Familiarity with public safety communication systems (police/fire)
  

• Experience managing external service providers and contract negotiations
  

• Prior public sector or government IT leadership experience
  

What You Will Be Doing Strategic & Technical Leadership

• Develop and implement IT infrastructure and security strategy aligned with organizational goals
  

• Oversee enterprise network, servers, storage, cloud services, and public safety communications systems
  

• Direct information security operations, including firewalls, intrusion detection, data protection, and compliance
  

Team & Operations Management

• Lead IT infrastructure, information security, and service desk staff, fostering collaboration and professional growth
  

• Manage daily operations, end-user support, and incident resolution to meet service-level targets
  

• Build and maintain policies, procedures, and documentation for compliance and operational efficiency
  

Benefits You Will Receive

• Comprehensive medical and dental coverage with employer contributions
  

• Cash-back option for waived medical coverage (with proof of alternative insurance)

• Employer-paid life insurance (Basic + AD&D + 1x annual salary)

Applicants must be currently authorized to work in the U.S. on a full-time basis. Final candidates will be required to complete a background investigation due to IT’s support of public safety operations.